Source note · Customizing the Finesse desktop layout in UCCX

To give a team its own layout, select the team in the Manage Team Resources gadget, open Desktop Layout, and select the Override System Default check box, which makes the XML (pre-filled with the default layout) editable.

Checked 2026-09-30

Select the Override System Default check box. The XML becomes editable.

Vendor: Cisco
Product: Cisco Finesse
Subsystem: Finesse team resources
Deployment: on-premises
Region: not restricted
Release range: Cisco Finesse 15.0(1); written for Unified CCE and Packaged CCE
Checked: 2026-09-30

Sources

Cisco Finesse Administration Guide, Release 15.0(1) - Manage Team Resources — Cisco Systems · tier 2 current vendor documentation · Assign Custom Desktop Layout to Team

Cite this note

APA

WarmTransfer. (2026, September 30). Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-team-override. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-team-override

BibTeX

@misc{warmtransfer-claim-uccx-finesse-desktop-setup-team-override,
  title  = {Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-team-override},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-team-override},
  note   = {Source note uccx-finesse-desktop-setup-team-override, checked 2026-09-30}
}

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