A saved custom team layout replaces the default layout for that team after 10 seconds, and a supervisor or agent who is signed in when it is saved does not get it until signing out and signing in again.

Checked 2026-09-30

The custom desktop layout replaces the default desktop layout for the team after 10 seconds.
Vendor
Cisco
Product
Cisco Finesse
Subsystem
Finesse team resources
Deployment
on-premises
Region
not restricted
Release range
Cisco Finesse 15.0(1); written for Unified CCE and Packaged CCE
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-team-10s-relogin. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-team-10s-relogin

BibTeX

@misc{warmtransfer-claim-uccx-finesse-desktop-setup-team-10s-relogin,
  title  = {Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-team-10s-relogin},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-team-10s-relogin},
  note   = {Source note uccx-finesse-desktop-setup-team-10s-relogin, checked 2026-09-30}
}

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