The Cisco Finesse 15.0(1) Administration Guide, written for Unified CCE, says a reason code can be any value between 1 and 65535 and must be unique; this packet could not confirm the range that applies on Unified CCX.

Checked 2026-09-30

The code can be any value between 1 and 65535 and must be unique.
Vendor
Cisco
Product
Cisco Finesse
Subsystem
Finesse reasons
Deployment
on-premises
Region
not restricted
Release range
Cisco Finesse 15.0(1); written for Unified CCE and Packaged CCE, not confirmed for Unified CCX
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-reason-code-range. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-reason-code-range

BibTeX

@misc{warmtransfer-claim-uccx-finesse-desktop-setup-reason-code-range,
  title  = {Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-reason-code-range},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-reason-code-range},
  note   = {Source note uccx-finesse-desktop-setup-reason-code-range, checked 2026-09-30}
}

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