Finesse configuration changes are permitted only on the primary Unified CCX server; the Finesse administration console on the secondary server is read-only.

Checked 2026-09-30

Finesse configuration changes are permitted on only the primary server. Access to Finesse administration console on the secondary server is read-only.
Vendor
Cisco
Product
Unified Contact Center Express
Subsystem
Cisco Finesse administration console
Deployment
on-premises
Region
not restricted
Release range
Unified CCX 15.0
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-primary-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-primary-only

BibTeX

@misc{warmtransfer-claim-uccx-finesse-desktop-setup-primary-only,
  title  = {Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-primary-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-primary-only},
  note   = {Source note uccx-finesse-desktop-setup-primary-only, checked 2026-09-30}
}

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