Source note · Customizing the Finesse desktop layout in UCCX
A saved change to the default Finesse desktop layout takes effect after 3 seconds, but agents who are signed in when the change is made must sign out and sign in again to see it.
Checked 2026-09-30
agents who are signed in when the changes are made must sign out and sign in again to see those changes reflect on the desktop.
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- Finesse desktop layout
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unified CCX 15.0
- Checked
- 2026-09-30
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Cisco Finesse — Cisco Systems · tier 2 current vendor documentation · Update Default Desktop Layout
Cite this note
APA
WarmTransfer. (2026, September 30). Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-layout-3s-relogin. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-layout-3s-relogin
BibTeX
@misc{warmtransfer-claim-uccx-finesse-desktop-setup-layout-3s-relogin,
title = {Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-layout-3s-relogin},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-layout-3s-relogin},
note = {Source note uccx-finesse-desktop-setup-layout-3s-relogin, checked 2026-09-30}
}