Source note · Customizing the Finesse desktop layout in UCCX
The Finesse default desktop layout XML for Unified CCX contains optional tabs and gadgets for Web Chat and Email and for Advanced Supervisor Capabilities.
Checked 2026-09-30
The Finesse default desktop layout XML for Unified CCX contains optional tabs and gadgets for Web Chat and Email, Advanced Supervisor Capabilities.
- Vendor
- Cisco
- Product
- Unified Contact Center Express
- Subsystem
- Finesse desktop layout
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Unified CCX 15.0
- Checked
- 2026-09-30
Sources
- Cisco Unified Contact Center Express Administration and Operations Guide, Release 15.0 - Cisco Finesse — Cisco Systems · tier 2 current vendor documentation · Default Layout XML
Cite this note
APA
WarmTransfer. (2026, September 30). Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-ccx-default-optional. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-ccx-default-optional
BibTeX
@misc{warmtransfer-claim-uccx-finesse-desktop-setup-ccx-default-optional,
title = {Customizing the Finesse desktop layout in UCCX: source note uccx-finesse-desktop-setup-ccx-default-optional},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/uccx-finesse-desktop-setup-ccx-default-optional},
note = {Source note uccx-finesse-desktop-setup-ccx-default-optional, checked 2026-09-30}
}