Source note · UCCE to Webex Contact Center
A Webex Contact Center queue uses one of three routing types: team-based, agent-based or skill-based.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create queues and configure routing patterns — Cisco (Webex Help Center) · tier 2 current vendor documentation · create a queue; routing type options
Cite this note
APA
WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-wxcc-queue-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-wxcc-queue-types
BibTeX
@misc{warmtransfer-claim-ucce-to-webex-contact-center-wxcc-queue-types,
title = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-wxcc-queue-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-wxcc-queue-types},
note = {Source note ucce-to-webex-contact-center-wxcc-queue-types, checked 2026-09-30}
}