Source note · UCCE to Webex Contact Center
Team-based Webex Contact Center queues route to teams through call distribution groups, with an add-group-after time in seconds that brings in the next group.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create queues and configure routing patterns — Cisco (Webex Help Center) · tier 2 current vendor documentation · team-based assignment; call distribution groups
Cite this note
APA
WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-wxcc-call-dist-groups. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-wxcc-call-dist-groups
BibTeX
@misc{warmtransfer-claim-ucce-to-webex-contact-center-wxcc-call-dist-groups,
title = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-wxcc-call-dist-groups},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-wxcc-call-dist-groups},
note = {Source note ucce-to-webex-contact-center-wxcc-call-dist-groups, checked 2026-09-30}
}