Cisco's UCCE to Webex Contact Center deployment guide describes a Phase 1 (Coexistence) in which some lines of business move to Webex Contact Center while others remain on Unified CCE.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
migration phasing
Deployment
on-premises, multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-phase1-coexistence. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-phase1-coexistence

BibTeX

@misc{warmtransfer-claim-ucce-to-webex-contact-center-phase1-coexistence,
  title  = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-phase1-coexistence},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-phase1-coexistence},
  note   = {Source note ucce-to-webex-contact-center-phase1-coexistence, checked 2026-09-30}
}

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