Agent Desktop layouts are JSON files assigned to teams; new teams get the system Global Layout until a custom layout is assigned.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center Agent Desktop
Subsystem
desktop layout
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-desktop-layout. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-desktop-layout

BibTeX

@misc{warmtransfer-claim-ucce-to-webex-contact-center-desktop-layout,
  title  = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-desktop-layout},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-desktop-layout},
  note   = {Source note ucce-to-webex-contact-center-desktop-layout, checked 2026-09-30}
}

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