Source note · UCCE to Webex Contact Center
Cisco recommends assigning an entry point a flow that contains a Business Hours activity, and the entry point's timezone is the one business hours use.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- entry points
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up a channel in Webex Contact Center — Cisco · tier 2 current vendor documentation · create a channel; timezone and routing flow fields
Cite this note
APA
WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-channel-business-hours. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-channel-business-hours
BibTeX
@misc{warmtransfer-claim-ucce-to-webex-contact-center-channel-business-hours,
title = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-channel-business-hours},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-channel-business-hours},
note = {Source note ucce-to-webex-contact-center-channel-business-hours, checked 2026-09-30}
}