Source note · UCCE to Webex Contact Center
The Flow Designer Bridged Transfer activity temporarily sends a contact to an external destination such as an IVR while the flow keeps control, and the flow continues, for example to queue to an agent, when the external leg ends.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center Flow Designer
- Subsystem
- IVR and routing flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Activities in Voice; Bridged Transfer
Cite this note
APA
WarmTransfer. (2026, September 30). UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-bridged-transfer. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-bridged-transfer
BibTeX
@misc{warmtransfer-claim-ucce-to-webex-contact-center-bridged-transfer,
title = {UCCE to Webex Contact Center: source note ucce-to-webex-contact-center-bridged-transfer},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-to-webex-contact-center-bridged-transfer},
note = {Source note ucce-to-webex-contact-center-bridged-transfer, checked 2026-09-30}
}