A precision queue can have at most 10 steps.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- precision queue steps
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Solution Design Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1) - Configuration Limits and Feature Availability for Reference Designs — Cisco Systems · tier 2 current vendor documentation · Configuration Limits, precision queue and skill group limits table, row Precision steps per PQ
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-steps-per-pq-10. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-steps-per-pq-10
BibTeX
@misc{warmtransfer-claim-ucce-precision-routing-setup-steps-per-pq-10,
title = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-steps-per-pq-10},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-steps-per-pq-10},
note = {Source note ucce-precision-routing-setup-steps-per-pq-10, checked 2026-10-01}
}