The 15.0(1) historical templates for precision queues include Agent Precision Queue Historical All Fields, Precision Queue Abandon Answer Distribution Historical, Precision Queue Efficiency and Precision Queue Interval All Fields.

Checked 2026-10-01

Vendor
Cisco
Product
Cisco Unified Contact Center Enterprise
Subsystem
reporting
Deployment
on-premises
Region
not restricted
Release range
15.0(1)
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-rpt-hist-templates. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-rpt-hist-templates

BibTeX

@misc{warmtransfer-claim-ucce-precision-routing-setup-rpt-hist-templates,
  title  = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-rpt-hist-templates},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-rpt-hist-templates},
  note   = {Source note ucce-precision-routing-setup-rpt-hist-templates, checked 2026-10-01}
}

Read in context