For a Proficiency attribute, 10 is the highest level of expertise on the 1 to 10 scale.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- attributes
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Administration Guide for Cisco Unified Contact Center Enterprise Release 15.0(1) - Web Based CCE Administration — Cisco Systems · tier 2 current vendor documentation · Web Based CCE Administration, Attributes (types)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-proficiency-10-high. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-proficiency-10-high
BibTeX
@misc{warmtransfer-claim-ucce-precision-routing-setup-proficiency-10-high,
title = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-proficiency-10-high},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-proficiency-10-high},
note = {Source note ucce-precision-routing-setup-proficiency-10-high, checked 2026-10-01}
}