For configuration limits, each precision queue effectively has a weight of two skill groups.
Checked 2026-10-01
Each Precision Queue effectively has a weight of two Skill Groups.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- configuration limits
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Solution Design Guide for Cisco Unified Contact Center Enterprise, Release 15.0(1) - Configuration Limits and Feature Availability for Reference Designs — Cisco Systems · tier 2 current vendor documentation · Configuration Limits, precision queue and skill group limits table note
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-pq-weight-two-sg. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-pq-weight-two-sg
BibTeX
@misc{warmtransfer-claim-ucce-precision-routing-setup-pq-weight-two-sg,
title = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-pq-weight-two-sg},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-pq-weight-two-sg},
note = {Source note ucce-precision-routing-setup-pq-weight-two-sg, checked 2026-10-01}
}