In release 12.6(2), deleting a precision queue referenced dynamically is allowed and calls queued against it are default routed.
disputed · Checked 2026-10-01
Any calls queued against the deleted precision queue will be default routed.
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- precision queue
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.6(2)
- Status
- disputed
- Checked
- 2026-10-01
Sources
- Administration Guide for Cisco Unified Contact Center Enterprise Release 12.6(2) - Precision Queues — Cisco Systems · tier 2 current vendor documentation · Precision Queues chapter, Delete Precision Queues
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-delete-dyn-default-rt. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-delete-dyn-default-rt
BibTeX
@misc{warmtransfer-claim-ucce-precision-routing-setup-delete-dyn-default-rt,
title = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-delete-dyn-default-rt},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-delete-dyn-default-rt},
note = {Source note ucce-precision-routing-setup-delete-dyn-default-rt, checked 2026-10-01}
}