The Precision Queue API accepts agentcount=true to include an agent count and attributes=true to include the attribute names used by the queue.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Cisco Packaged Contact Center Enterprise
- Subsystem
- Precision Queue API
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Cisco Packaged Contact Center Enterprise Developer Reference, Release 15.0(1) - Precision Queue API — Cisco Systems · tier 2 current vendor documentation · Precision Queue API, Query parameters
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-api-agentcount. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-api-agentcount
BibTeX
@misc{warmtransfer-claim-ucce-precision-routing-setup-api-agentcount,
title = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-api-agentcount},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-api-agentcount},
note = {Source note ucce-precision-routing-setup-api-agentcount, checked 2026-10-01}
}