Attributes are assigned to an individual agent on the Attributes tab of the agent record in Unified CCE Administration, using the add icon to pick from the list of all attributes.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Unified CCE Administration
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Administration Guide for Cisco Unified Contact Center Enterprise Release 15.0(1) - Web Based CCE Administration — Cisco Systems · tier 2 current vendor documentation · Web Based CCE Administration, Agents > Attributes tab
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-agent-attr-tab. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-agent-attr-tab
BibTeX
@misc{warmtransfer-claim-ucce-precision-routing-setup-agent-attr-tab,
title = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-agent-attr-tab},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-agent-attr-tab},
note = {Source note ucce-precision-routing-setup-agent-attr-tab, checked 2026-10-01}
}