Attributes are added under Unified CCE Administration > Organization > Skills > Attributes by entering a unique name, selecting Boolean or Proficiency, and selecting a default (True or False, or 1 to 10).
Checked 2026-10-01
Navigate to Unified CCE Administration > Organization > Skills > Attributes
- Vendor
- Cisco
- Product
- Cisco Unified Contact Center Enterprise
- Subsystem
- Unified CCE Administration
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 15.0(1)
- Checked
- 2026-10-01
Sources
- Cisco Unified Contact Center Enterprise Features Guide, Release 15.0(1): Precision Queue — Cisco Systems · tier 2 current vendor documentation · Precision Queue chapter, Initial Setup > Add Attributes
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-add-attribute-nav. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-add-attribute-nav
BibTeX
@misc{warmtransfer-claim-ucce-precision-routing-setup-add-attribute-nav,
title = {Setting up precision queues in Unified Contact Center Enterprise: source note ucce-precision-routing-setup-add-attribute-nav},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-precision-routing-setup-add-attribute-nav},
note = {Source note ucce-precision-routing-setup-add-attribute-nav, checked 2026-10-01}
}