For a duplex PG that will not leave isolated-enabled after install or upgrade, checking that instance number, DMP system ID and MDS/OPC ports match on both sides is a cheaper first step than log analysis.
inferred · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- peripheral-gateway-duplex
- Deployment
- on-premises
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Unified Contact Center Enterprise (UCCE) Peripheral Gateway (PG) TCP Port Range Assignment and duplex operations — Cisco Systems · tier 2 current vendor documentation · Conclusion; combined with Port Utilization Guide Table 1
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-triage-ports-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-triage-ports-first
BibTeX
@misc{warmtransfer-claim-ucce-peripheral-gateway-troubleshooting-triage-ports-first,
title = {Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-triage-ports-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-triage-ports-first},
note = {Source note ucce-peripheral-gateway-troubleshooting-triage-ports-first, checked 2026-10-02}
}