When the public path to one Router is lost, PGs realign their data stream to their local Router, which forwards data to the other Router over the private network.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Unified Contact Center Enterprise
- Subsystem
- router-pg-connection
- Deployment
- on-premises
- Region
- not restricted
- Release range
- 12.6(1)
- Checked
- 2026-10-02
Sources
- Solution Design Guide for Cisco Unified Contact Center Enterprise, Release 12.6(1) - High Availability and Network Design — Cisco Systems · tier 2 current vendor documentation · Response to Public Network Failures
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-pg-realign-router. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-pg-realign-router
BibTeX
@misc{warmtransfer-claim-ucce-peripheral-gateway-troubleshooting-pg-realign-router,
title = {Troubleshooting UCCE peripheral gateways and CTI Server going offline: source note ucce-peripheral-gateway-troubleshooting-pg-realign-router},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucce-peripheral-gateway-troubleshooting-pg-realign-router},
note = {Source note ucce-peripheral-gateway-troubleshooting-pg-realign-router, checked 2026-10-02}
}