Microsoft says not to assign a Teams Phone Standard licence to a resource account, and when converting one to a Teams Phone Resource Account licence the old licence must be removed and the new one added in the same licence activity or the auto attendant or call queue may stop working.

Checked 2026-09-25

Vendor
Microsoft
Product
Teams Phone
Subsystem
resource-accounts
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). UC licensing models compared: source note uc-licensing-models-teams-resource-account-swap. WarmTransfer. https://warmtransfer.net/knowledge/claims/uc-licensing-models-teams-resource-account-swap

BibTeX

@misc{warmtransfer-claim-uc-licensing-models-teams-resource-account-swap,
  title  = {UC licensing models compared: source note uc-licensing-models-teams-resource-account-swap},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uc-licensing-models-teams-resource-account-swap},
  note   = {Source note uc-licensing-models-teams-resource-account-swap, checked 2026-09-25}
}

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