Source note · Microsoft Teams with Genesys Cloud CX
Genesys gives 728ece5a-0f26-4c43-9705-cea9debe3fb5 as the application ID to check when verifying that the Genesys Cloud for Teams app is installed in Entra.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- Microsoft Teams integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure the Microsoft Teams integration — Genesys · tier 2 current vendor documentation · Enable the Genesys Cloud for Teams app, Genesys Cloud authentication option
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-teams-app-id. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-teams-app-id
BibTeX
@misc{warmtransfer-claim-teams-with-genesys-cloud-teams-app-id,
title = {Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-teams-app-id},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-teams-app-id},
note = {Source note teams-with-genesys-cloud-teams-app-id, checked 2026-09-25}
}