Source note · Microsoft Teams with Genesys Cloud CX

Entra provisioning to Genesys Cloud uses a Tenant URL of the region's API URL plus /api/v2/scim/v2 and a Genesys OAuth client token as the Secret Token, then Test Connection.

Checked 2026-09-25

Vendor: Microsoft
Product: Microsoft Entra ID provisioning
Subsystem: SCIM
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-25
Checked: 2026-09-25

Sources

Configure Genesys Cloud for Azure for automatic user provisioning with Microsoft Entra ID — Microsoft · tier 2 current vendor documentation · Step 5, item 6

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-entra-tenant-url. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-entra-tenant-url

BibTeX

@misc{warmtransfer-claim-teams-with-genesys-cloud-entra-tenant-url,
  title  = {Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-entra-tenant-url},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-entra-tenant-url},
  note   = {Source note teams-with-genesys-cloud-entra-tenant-url, checked 2026-09-25}
}

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