Source note · Microsoft Teams with Genesys Cloud CX
Genesys Cloud for Microsoft Teams, the embedded client, requires the AppFoundry app for Microsoft Teams installed in Genesys Cloud and the latest Teams desktop or web client; the web client must run on current Chrome, Firefox or Edge.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud for Microsoft Teams
- Subsystem
- embedded client
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Administrator requirements for the Genesys Cloud embedded clients — Genesys · tier 2 current vendor documentation · Microsoft Teams tab, Requirements
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-embedded-appfoundry. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-embedded-appfoundry
BibTeX
@misc{warmtransfer-claim-teams-with-genesys-cloud-embedded-appfoundry,
title = {Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-embedded-appfoundry},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-embedded-appfoundry},
note = {Source note teams-with-genesys-cloud-embedded-appfoundry, checked 2026-09-25}
}