Source note · Microsoft Teams with Genesys Cloud CX
Configuring the Microsoft Teams integration requires all permissions under Integrations > Integration (included in Master Admin) plus Integrations > Presence > View.
Checked 2026-09-25
- Vendor
- Genesys
- Product
- Genesys Cloud CX
- Subsystem
- Microsoft Teams integration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure the Microsoft Teams integration — Genesys · tier 2 current vendor documentation · Prerequisites
Cite this note
APA
WarmTransfer. (2026, September 25). Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-admin-permissions. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-admin-permissions
BibTeX
@misc{warmtransfer-claim-teams-with-genesys-cloud-admin-permissions,
title = {Microsoft Teams with Genesys Cloud CX: source note teams-with-genesys-cloud-admin-permissions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-with-genesys-cloud-admin-permissions},
note = {Source note teams-with-genesys-cloud-admin-permissions, checked 2026-09-25}
}