To send a call over an external voice transfer connector, the connector ARN is set as a contact attribute and a Transfer to phone number block in the flow uses that attribute as its destination.

Checked 2026-09-25

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
external voice transfer
Deployment
multi-tenant
Region
supported regions only
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-evt-arn-in-tpn-block. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-evt-arn-in-tpn-block

BibTeX

@misc{warmtransfer-claim-teams-with-amazon-connect-evt-arn-in-tpn-block,
  title  = {Microsoft Teams with Amazon Connect: source note teams-with-amazon-connect-evt-arn-in-tpn-block},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-with-amazon-connect-evt-arn-in-tpn-block},
  note   = {Source note teams-with-amazon-connect-evt-arn-in-tpn-block, checked 2026-09-25}
}

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