Admin configuration of a user's call forwarding and unanswered settings requires a Teams Phone license, and the Voice tab in the Teams admin center user page does not appear without one.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Call forwarding and unanswered settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure call forwarding and delegation settings — Microsoft · tier 2 current vendor documentation · License required; Use the Teams admin center, step 6
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-voice-tab-needs-license. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-voice-tab-needs-license
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-voice-tab-needs-license,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-voice-tab-needs-license},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-voice-tab-needs-license},
note = {Source note teams-voicemail-troubleshooting-voice-tab-needs-license, checked 2026-10-02}
}