Cloud Voicemail messages are delivered to and stored in the user's Exchange mailbox (Exchange Online or Exchange Server) with no separate voicemail store; Outlook and Teams read them through the mailbox APIs.
Checked 2026-10-02
There's no specific or additional storage for voicemail.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Cloud Voicemail storage
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up Cloud Voicemail — Microsoft · tier 2 current vendor documentation · Cloud Voicemail storage, first paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-stored-in-exchange-mailbox. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-stored-in-exchange-mailbox
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-stored-in-exchange-mailbox,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-stored-in-exchange-mailbox},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-stored-in-exchange-mailbox},
note = {Source note teams-voicemail-troubleshooting-stored-in-exchange-mailbox, checked 2026-10-02}
}