Admins can run a Voicemail self-help diagnostic (Teams admin center > Dashboard > Self-help diagnostics > Voicemail) against a user's email to validate tenant and policy configuration for receiving voicemail.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Diagnostics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up Cloud Voicemail — Microsoft · tier 2 current vendor documentation · Diagnosing issues with Voicemail, steps 1-3
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-self-help-diagnostic. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-self-help-diagnostic
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-self-help-diagnostic,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-self-help-diagnostic},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-self-help-diagnostic},
note = {Source note teams-voicemail-troubleshooting-self-help-diagnostic, checked 2026-10-02}
}