The voicemail service caches voicemail policies and refreshes every 5 minutes, so policy changes can take up to 5 minutes to apply.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Online voicemail policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage Voicemail Policies - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Important callout after the default policies list
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-policy-cache-5-min. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-policy-cache-5-min
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-policy-cache-5-min,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-policy-cache-5-min},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-policy-cache-5-min},
note = {Source note teams-voicemail-troubleshooting-policy-cache-5-min, checked 2026-10-02}
}