For Teams users with Exchange Server mailboxes, voicemail is delivered by SMTP routed through Exchange Online, so connectors between Exchange Server and Exchange Online must be configured correctly.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Cloud Voicemail hybrid delivery
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up Cloud Voicemail — Microsoft · tier 2 current vendor documentation · Set up Cloud Voicemail for Exchange Server mailbox users, item 1
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-onprem-smtp-connectors. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-onprem-smtp-connectors
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-onprem-smtp-connectors,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-onprem-smtp-connectors},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-onprem-smtp-connectors},
note = {Source note teams-voicemail-troubleshooting-onprem-smtp-connectors, checked 2026-10-02}
}