A Teams user with no Exchange mailbox (Exchange Online or a correctly connected Exchange Server) cannot receive Cloud Voicemail messages, because SMTP delivery to that mailbox is the only deposit path.
inferred · Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Cloud Voicemail storage
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Set up Cloud Voicemail — Microsoft · tier 2 current vendor documentation · Cloud Voicemail storage; Cloud Voicemail delivery
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-no-mailbox-no-delivery. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-no-mailbox-no-delivery
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-no-mailbox-no-delivery,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-no-mailbox-no-delivery},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-no-mailbox-no-delivery},
note = {Source note teams-voicemail-troubleshooting-no-mailbox-no-delivery, checked 2026-10-02}
}