If neither user nor admin changes call answering rules, unanswered calls go to voicemail after 30 seconds, although Teams admin center and PowerShell show the unanswered target as none and a 20-second delay.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Call forwarding and unanswered settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure call forwarding and delegation settings — Microsoft · tier 2 current vendor documentation · Additional notes
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-default-30s-shown-20s. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-default-30s-shown-20s
BibTeX
@misc{warmtransfer-claim-teams-voicemail-troubleshooting-default-30s-shown-20s,
title = {Troubleshooting Teams Phone voicemail that is not reached or not delivered: source note teams-voicemail-troubleshooting-default-30s-shown-20s},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voicemail-troubleshooting-default-30s-shown-20s},
note = {Source note teams-voicemail-troubleshooting-default-30s-shown-20s, checked 2026-10-02}
}