Source note · Teams voice routing policies and dial plans
Assigning an online voice routing policy does not by itself let a user make PSTN calls. The user must also be enabled for Direct Routing (Phone System) and complete the other configuration steps.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- voice-routing-policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Manage call routing policies for Direct Routing — Microsoft · tier 2 current vendor documentation · introductory section, fourth paragraph
Cite this note
APA
WarmTransfer. (2026, September 24). Teams voice routing policies and dial plans: source note teams-voice-routing-vrp-alone-insufficient. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-vrp-alone-insufficient
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-vrp-alone-insufficient,
title = {Teams voice routing policies and dial plans: source note teams-voice-routing-vrp-alone-insufficient},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-vrp-alone-insufficient},
note = {Source note teams-voice-routing-vrp-alone-insufficient, checked 2026-09-24}
}