Source note · Setting up Teams voice routing policies and dial plans
Assigning a voice routing policy does not by itself enable a user to make PSTN calls; the user must also be enabled for Direct Routing.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- voice-routing-policy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage call routing policies for Direct Routing — Microsoft · tier 2 current vendor documentation · Introduction, fourth paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-policy-not-enough. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-policy-not-enough
BibTeX
@misc{warmtransfer-claim-teams-voice-routing-setup-policy-not-enough,
title = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-policy-not-enough},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-policy-not-enough},
note = {Source note teams-voice-routing-setup-policy-not-enough, checked 2026-09-30}
}