Source note · Setting up Teams voice routing policies and dial plans

Users automatically get the global (Org-wide default) voice routing policy unless a custom policy is assigned; the global policy can be edited but cannot be renamed or deleted.

Checked 2026-09-30

Vendor: Microsoft
Product: Microsoft Teams Phone
Subsystem: voice-routing-policy
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Manage call routing policies for Direct Routing — Microsoft · tier 2 current vendor documentation · Introduction, third paragraph

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-global-policy-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-global-policy-default

BibTeX

@misc{warmtransfer-claim-teams-voice-routing-setup-global-policy-default,
  title  = {Setting up Teams voice routing policies and dial plans: source note teams-voice-routing-setup-global-policy-default},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-voice-routing-setup-global-policy-default},
  note   = {Source note teams-voice-routing-setup-global-policy-default, checked 2026-09-30}
}

Read in context