Microsoft recommends creating common area phone accounts as standard user accounts with a manually set password, unchecking automatic password creation and change-at-first-sign-in, and assigning the Teams Shared Devices license, which includes Phone System features.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Common area phones
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up the common area phones for Microsoft Teams — Microsoft · tier 2 current vendor documentation · Step 2 Create a new common area phone resource account and assign licenses
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up SIP Gateway for Cisco and Poly phones on Teams: source note teams-sip-gateway-setup-cap-account. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-sip-gateway-setup-cap-account
BibTeX
@misc{warmtransfer-claim-teams-sip-gateway-setup-cap-account,
title = {Setting up SIP Gateway for Cisco and Poly phones on Teams: source note teams-sip-gateway-setup-cap-account},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-sip-gateway-setup-cap-account},
note = {Source note teams-sip-gateway-setup-cap-account, checked 2026-09-30}
}