The Queues app can be turned off in the Teams admin center only through the org-wide Microsoft apps setting, and doing so also turns off other Microsoft apps such as Insights and Tasks.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Queues app enablement
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Manage Queues app for Microsoft Teams — Microsoft · tier 2 current vendor documentation · Set up Queues app > Note
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-turn-off-affects-apps. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-turn-off-affects-apps
BibTeX
@misc{warmtransfer-claim-teams-queues-app-setup-turn-off-affects-apps,
title = {Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-turn-off-affects-apps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-turn-off-affects-apps},
note = {Source note teams-queues-app-setup-turn-off-affects-apps, checked 2026-10-01}
}