Users must have both a Teams Phone license and a Teams Premium license to use the Queues app.
Checked 2026-10-01
Users must have a Teams Phone and a Teams Premium license to use Queues app.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Queues app licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Manage Queues app for Microsoft Teams — Microsoft · tier 2 current vendor documentation · Configure users for Queues app > Licensing
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-license-phone-and-premium. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-license-phone-and-premium
BibTeX
@misc{warmtransfer-claim-teams-queues-app-setup-license-phone-and-premium,
title = {Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-license-phone-and-premium},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-license-phone-and-premium},
note = {Source note teams-queues-app-setup-license-phone-and-premium, checked 2026-10-01}
}