Microsoft's end-user article says leads can opt their team members in or out directly from the Queues app and monitor call queues and auto attendants in real time.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Queues app lead experience
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Use the Queues app for Microsoft Teams — Microsoft · tier 2 current vendor documentation · Lead/supervisor section (as summarized by WebFetch)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-lead-opts-team. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-lead-opts-team
BibTeX
@misc{warmtransfer-claim-teams-queues-app-setup-lead-opts-team,
title = {Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-lead-opts-team},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-lead-opts-team},
note = {Source note teams-queues-app-setup-lead-opts-team, checked 2026-10-01}
}