The historical auto attendant, call queue and agent metrics permissions also govern the Power BI historical reports, which need no Teams Premium; viewing the same history in the Queues app does need Premium.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- reporting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Manage - Voice applications policies - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Auto attendants - Reporting and Call queues - Reporting (Historical rows: Power BI - No, Queues App - Yes)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-historical-powerbi-free. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-historical-powerbi-free
BibTeX
@misc{warmtransfer-claim-teams-queues-app-setup-historical-powerbi-free,
title = {Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-historical-powerbi-free},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-historical-powerbi-free},
note = {Source note teams-queues-app-setup-historical-powerbi-free, checked 2026-10-01}
}