The global (org-wide default) voice applications policy disables all configuration change capabilities, Microsoft says it should not be changed, and custom policies must be created and assigned to let authorized users make changes.

Checked 2026-10-01

The global, org-wide default policy disables all configuration change capabilities for all users.
Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
voice applications policy
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-global-policy-disables-all. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-global-policy-disables-all

BibTeX

@misc{warmtransfer-claim-teams-queues-app-setup-global-policy-disables-all,
  title  = {Setting up the Teams Queues app for Teams Phone call queues: source note teams-queues-app-setup-global-policy-disables-all},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-queues-app-setup-global-policy-disables-all},
  note   = {Source note teams-queues-app-setup-global-policy-disables-all, checked 2026-10-01}
}

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