The end-user guide says a call must have been transcribed or recorded for the user to access its Recap.

Checked 2026-10-02

Your calls must be transcribed or recorded to access Recap.
Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
recap
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-recap-needs-transcript. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-copilot-recap-needs-transcript

BibTeX

@misc{warmtransfer-claim-teams-phone-copilot-recap-needs-transcript,
  title  = {Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-recap-needs-transcript},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-phone-copilot-recap-needs-transcript},
  note   = {Source note teams-phone-copilot-recap-needs-transcript, checked 2026-10-02}
}

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