Source note · Copilot and intelligent recap for Teams Phone calls
On Teams phone devices, a user transferring a call can choose to generate and send an AI call summary that the transferee sees after accepting; Copilot generates no summary unless transcription or recording is on.
Checked 2026-10-02
Copilot doesn't generate a summary if transcription or recording isn't turned on.
- Vendor
- Microsoft
- Product
- Teams phones
- Subsystem
- Copilot on devices
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage Copilot for Teams phones — Microsoft · tier 2 current vendor documentation · Copilot in Call Transfers, paragraph and Important callout; Call experience > Copilot in Call Transfers
Cite this note
APA
WarmTransfer. (2026, October 2). Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-phones-transfer-summary. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-copilot-phones-transfer-summary
BibTeX
@misc{warmtransfer-claim-teams-phone-copilot-phones-transfer-summary,
title = {Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-phones-transfer-summary},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-phone-copilot-phones-transfer-summary},
note = {Source note teams-phone-copilot-phones-transfer-summary, checked 2026-10-02}
}