When Copilot is used without transcription or recording, Copilot is not available afterwards in the VoIP call's chat thread or in the Calls app call history unless someone turned on transcription or recording during the call.

Checked 2026-10-02

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
Copilot in calls
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-no-transcript-chat-history. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-phone-copilot-no-transcript-chat-history

BibTeX

@misc{warmtransfer-claim-teams-phone-copilot-no-transcript-chat-history,
  title  = {Copilot and intelligent recap for Teams Phone calls: source note teams-phone-copilot-no-transcript-chat-history},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-phone-copilot-no-transcript-chat-history},
  note   = {Source note teams-phone-copilot-no-transcript-chat-history, checked 2026-10-02}
}

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