Source note · Troubleshooting Teams Operator Connect numbers and calls
After a Direct Routing to Operator Connect move, a leftover online voice routing policy on the user is a reasonable first suspect for outbound call failures, because Microsoft's procedure makes removing it a separate required step.
inferred · Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- outbound call routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Configure Operator Connect - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Move numbers from Direct Routing to Operator Connect > Step 2
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-stale-ovrp-suspect. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-stale-ovrp-suspect
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-troubleshooting-stale-ovrp-suspect,
title = {Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-stale-ovrp-suspect},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-stale-ovrp-suspect},
note = {Source note teams-operator-connect-troubleshooting-stale-ovrp-suspect, checked 2026-10-02}
}