Source note · Troubleshooting Teams Operator Connect numbers and calls
After the Direct Routing number is unassigned, the user's online voice routing policy should be removed with Grant-CsOnlineVoiceRoutingPolicy -Identity <user> -PolicyName $Null before the Operator Connect number is assigned.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Direct Routing to Operator Connect migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure Operator Connect - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Move numbers from Direct Routing to Operator Connect > Step 2
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-dr-remove-ovrp. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-dr-remove-ovrp
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-troubleshooting-dr-remove-ovrp,
title = {Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-dr-remove-ovrp},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-dr-remove-ovrp},
note = {Source note teams-operator-connect-troubleshooting-dr-remove-ovrp, checked 2026-10-02}
}