Source note · Troubleshooting Teams Operator Connect numbers and calls
When migrating an on-premises-assigned Direct Routing number to Operator Connect (Set-CsUser -LineURI $null in Skype for Business Server), the number is out of service during the migration, so the cutover must be coordinated with the operator.
Checked 2026-10-02
The phone number will be out of service during the migration, so coordinate with your Operator Connect operator before you begin.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Direct Routing to Operator Connect migration
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Configure Operator Connect - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Move numbers from Direct Routing to Operator Connect > Step 1, Important box
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-dr-onprem-outage. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-dr-onprem-outage
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-troubleshooting-dr-onprem-outage,
title = {Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-dr-onprem-outage},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-dr-onprem-outage},
note = {Source note teams-operator-connect-troubleshooting-dr-onprem-outage, checked 2026-10-02}
}